Introducing the Grubhub Guarantee
Enjoy your meal, worry-free.
Get your food delivered on-time and at the lowest price. Guaranteed, or we’ll make it right.
Your order comes with two guarantees
Lowest price guarantee
Find a lower price? Let us know, and we’ll give you the difference PLUS $5 off your next order.*
On-time delivery guarantee
If your food arrives late, you’ll get $5 off your next order.*
How it works
- Go to Account then tap Help
- Tap on the corresponding order
- Tap Submit order for the Grubhub Guarantee
- Follow the instructions to submit your request
- Grubhub will review your request and get back to you within 24 hours